This is what I was dealing with when connecting my BlackBerry PlayBook to my Windows 8 desktop with BlackBerry Link desktop application I would see the following warning.
If I clicked on this warning I would see the following screen:
Finally I decided to do a factory reset.
I was experiencing problems not only with connecting to my desktop but now my number one function of tethering to my Z10 phone was not functioning. I really had no choice.
It was actually a lot less painful than I expected. Once completed the factory reset almost instantly it asked to set up the blackberry bridge and connect to my Z10. I ensured tethering was working and breathed a sigh of relief.
Unfortunately my desktop still could not connect to my BlackBerry Playbook. So what to do next?
Well reinstalling all the apps I had gotten from BlackBerry World was easy.
I tapped on the BlackBerry World Icon. Selected my apps and I was presented with two screens: Installed and Uninstalled.
As you can see I have taken photos of these screens after the fact given the Uninstalled screen on the right only has one application waiting to be reinstalled.
That was all I needed to re-fresh my BlackBerry Playbook. For those brought up on PCs and Microsoft, think of it like a fresh OS install- but not nearly as difficult or complex.
Conclusion: Windows 8 simply does not support BlackBerry PlayBook.
Unfortunately this will probably not change in the near future. BlackBerry has announced they will be making no further attempts to convert BlackBerry PlayBook to the BlackBerry 10 OS at this time.
Windows certainly has no incentive to support BlackBerry PlayBook. Microsoft is busy trying to build a following with their tablets and smartphones.
Solution to supporting BlackBerry Software with Microsoft: Windows 7
In a spare computer I acquired, I installed my Windows 7 OS and BlackBerry connected fine to BlackBerry Link. I can now fully store and change both photos and music connected with my Windows 7 desktop.
Resetting factory defaults with BlackBerry PlayBook in Isolation
This is easier than the steps shown above.
1. Simply click on gear icon in upper right hand corner
2. Select Security
3. Select Security Wipe
4. Follow instructions on screen and then click on wipe data button when you are ready.
WARNING: You won't get any further warnings after you click wipe data. So be sure you are ready.
